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As Director of Support, you will be responsible for managing a team of support professionals, shaping support strategy, and ensuring the delivery of a consistently high-quality service experience across all client endpoints. This role demands strong operational oversight, a focus on rapid problem-solving, and the ability to scale processes in line with business growth. You will work closely with the support teams to streamline issue resolution, enhance customer satisfaction, and uphold service excellence. The ideal candidate combines a hands-on approach with strategic thinking, bringing experience in IT services, people management, and support systems to drive both team performance and client outcomes.
Perform on-site analysis, diagnosis, and resolution of complex desktop problems for end-users. Recommend and implement corrective solutions, including off-site repair for remote users as needed.
Registered Professional Nurse who will manage all aspects of patient care related to services provided in the home. This would include, conducting home visits, completion of all required documentation, communication with PCP, completion of 485 and all interim orders, update medication profile, care coordination with other disciplines, review and completion of case communication notes, daily review of follow-up items and incomplete documentation items noted in HCHB, participation in case conferencing with respective supervisor.
Entry level position for an ambitious individual who wants to learn and grow in the recruiting industry.